According to the European Commission, Corporate Social Responsibility (CSR) refers to a company’s accountability for the social and environmental impacts of its activities.
It encompasses actions and policies designed to minimize negative impacts and generate positive value for all stakeholders — employees, customers, suppliers, communities and the environment.
An effective CSR strategy integrates principles of social welfare, environmental stewardship, transparency and ethical governance, while contributing to the UN Sustainable Development Goals (SDGs) and aligning with leading ESG frameworks.